return policy
Return Guidelines:
Returns must be initiated within 14 days of receiving your order.
Items must be unworn, unwashed, and in their original condition with all tags attached.
For hygiene reasons, we cannot accept returns on undergarments or shapewear that have been tried on directly against the skin
How to Return:
Contact our customer service team at boobsandbody@outlook.com to initiate a return and receive a return authorization number.
Ship the item(s) back to us using the provided return label or your preferred shipping method. We highly recommend using something that has a tracking number. Return shipping cost are the responsibility of the customer.
Once we receive your return and verify the condition of the item, we will process your refund to the original payment method. Please allow 5-7 business days for the refund to appear on your account.
Exchanges:
We currently do not offer direct exchanges. If you need a different size or color, please return your item for a refund and place a new order.
If you have any questions or need assistance with your return, feel free to reach out to us at boobsandbody@outlook.com.